Google actually relies on our users to help with our marketing. We have a very high percentage of our users who often tell others about our search engine. — Sergey Brin
So spake one of the co-founders of Google. But what happens when your users start to tell others about your search engines in ways that you don’t like? When they present your search results in ways that hurt or confuse your brand? You would probably try to control how those users used those results. That seems to be what Google has done with the release of their new Google Ajax Search API.
Somewhat lost in the hype around the release of the Ajax API was the discontinuation of the Google SOAP Search API. It’s still available to existing subscribers, but no new ones are being signed up. To see why this discontinuation is an exercise in brand discipline, you just have to look at the terms of use for the Ajax API:
You agree that you will not, and you will not permit your users or other third parties to: (a) modify or replace the text, images, or other content of the Google Search Results, including by (i) changing the order in which the Google Search Results appear, (ii) intermixing Search Results from sources other than Google, or (iii) intermixing other content such that it appears to be part of the Google Search Results; or (b) modify, replace or otherwise disable the functioning of links to Google or third party websites provided in the Google Search Results.
The key terms here are that the order and appearance cannot be modified. And that is the essence of the Google brand: the order of the search terms. Fortunes are made and lost based on Google search position. Business plans are build around it. Millions of people around the world use the top ten results to find information, guide purchasing decisions, and so on. Mess with that order in some consistent way — in some, god forbid, way that people find valuable — and you’ve lost control of your brand, who you are, and likely your ability to advertise. Continue reading →
